Chantel Durand Verified

My wife and I were very lucky to get to work with Chantel on the purchase of our first home. We didn’t know much about the process but she took the time to make us feel very comfortable during every single step. She always responded very promptly to any questions we had. Anytime there were any issues she was there in our corner helping us out. It was such a comfort knowing we were safe with her. We would absolutely recommend her to anyone for their future house purchase or sale. Thanks Chantel!

I had the absolute pleasure of working with Chantel to sell my home, and I can’t recommend her enough. From the very first moment until the final day, she was incredibly professional, detail-oriented, and fully committed. Chantel went above and beyond in every way—she explained even the smallest details clearly, made sure everything was handled smoothly, and was always available to answer questions promptly. What truly stood out was her dedication not just to me as the seller, but also to the buyers—ensuring they were informed and comfortable every step of the way. That kind of care and balance is rare to find. To top it all off, we were surprised with a thoughtful gift on our last day—just another example of how she goes the extra mile. Thank you, Chantel! This is exactly how real estate agents should be. You’re simply the best.

We had a great experience working with Chantel at the West Team! From start to finish, everything was handled professionally and with care. The communication was always clear and timely, and we felt supported every step of the way. Selling a home is stressful, but she made it as smooth as possible.

Just bought a lovely home in Kanata thanks to the amazing Chantel Durand. Her professionalism, insight and excellent communication skills allowed this process to be a smooth one. Chantel’s warmth and how she went the extra mile to support me was beyond words! I would highly recommend Chantel and The West Team!

Chantel from the West Team made our move from the U.S. to Ottawa incredibly smooth. Even after our first day of showings didn’t work out, she went above and beyond with virtual tours until we found the perfect home. She handled everything from securing the house to closing day, and the process couldn’t have gone better. Highly recommend Chantel and her team!